Who we are
This website is operated by NUBA GROUP SDN. BHD. to provide education guidance and follow-up services for students interested in studying in Malaysia and beyond. You can contact us at inquiries@nuba-edu.com or through the contact details published on the website.
Data we collect
When you submit a contact form, we may collect your name, email address, phone number, country code, study interest, and message.
When you browse the website, we may collect technical and analytics data such as visited pages, visit duration, scroll depth, referral source, device and browser type, language, approximate country, and an internal visitor identifier that is not intended to directly identify you.
How we use data
We use contact data to respond to your request, understand your study needs, provide guidance, and follow up on the education service you asked us about.
We do not use contact data for broad marketing. Follow-up is limited to your education enquiry and NUBA service.
Data sharing
We do not automatically share student data outside NUBA. Limited data may be shared only with your later consent, or where needed for legal compliance, site protection, abuse prevention, or trusted technical services such as anti-spam protection and analytics.
Cookies and analytics
The website uses necessary cookies such as language preference and an internal visitor identifier. The website may also use Cloudflare Turnstile for anti-spam protection, Google Maps to display our office location, WhatsApp when you open a chat, and PostHog or first-party analytics to understand website performance. See the Cookie Policy for more details.
Retention period
We retain contact form and analytics data for up to two years, unless a legitimate or legal need requires longer retention or a deletion request can be fulfilled.
Your rights
You may request access to, correction of, or deletion of your data where legally and practically possible. Send requests to inquiries@nuba-edu.com with enough information for us to identify the request.
Security and changes
We use reasonable technical and organisational measures to protect data, but no electronic transmission or storage method is completely secure.
We may update this policy when website services or legal requirements change. The latest update date appears at the top of this page.